Terms & Conditions gfl2 — Terms of Use for Malaysia's Online Entertainment Platform

Welcome to gfl2, Malaysia's trusted online entertainment and gambling platform. This Terms & Conditions document constitutes a legally binding agreement between you ("Member" or "User") and gfl2 ("Company", "We", "Platform"). By accessing, registering for, or using any part of the gfl2 platform — whether via the website, mobile app, or any other means of access — you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions contained in this document.

If you do not agree with any part of these gfl2 Terms and Conditions, please stop using our platform immediately. gfl2 reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review this document periodically to ensure you remain in compliance with the latest version in effect.

To be eligible to register and use the gfl2 platform, you must satisfy all of the following eligibility requirements without exception:

• You must be aged at least 18 years of age on the date of registration. gfl2 strictly prohibits minors from using this platform under any circumstances.
• You must register as an individual acting on your own behalf – not on behalf of any third party, company or other organisation.
• You are not subject to any court order or legal restriction that prohibits you from engaging in gambling activities.
• The information you provide during registration must be truthful, accurate, current, and complete. Any false information will result in the termination of your gfl2 account with no right to recover any remaining balance.
• You have not previously been banned or suspended from the gfl2 platform for any reason.

Gfl2 reserves the right to request proof of identity and age at any time. Failure to provide the required documentation within the stipulated timeframe may result in your account being temporarily suspended until full compliance is achieved.

Each individual is only permitted to hold one (1) active account at gfl2 at all times. Creating multiple accounts under the same individual — whether using different names, different phone numbers, or any other method — is strictly prohibited and constitutes a serious violation of gfl2's Terms.

During the registration process, you are required to provide accurate and complete information, including your full name, a valid Malaysian mobile number, an active email address, and any other identification details as required by gfl2. This information will be used for identity verification and the processing of your financial transactions.

Gfl2 reserves the right to verify a member's identity through the KYC (Know Your Customer) process at any time — particularly prior to processing withdrawals above a certain amount. This process forms part of gfl2's commitment to member security and compliance with anti-money laundering regulations.

Gfl2 accepts deposits via a variety of popular digital payment methods in Malaysia for the convenience of our members. All accepted payment methods are locally recognised and widely used by Malaysians:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Direct Bank Transfer: DuitNow, FPX via Maybank2u, CIMB Clicks, RHB Online, Public Bank, Bank Islam, HSBC Amanah and other local banks

The minimum total deposit at gfl2 is RM10 per transaction. There is no fixed maximum deposit limit; however, gfl2 reserves the right to impose daily or monthly limits on specific accounts for security reasons. All deposits are processed instantly and funds will be credited to your gfl2 account shortly after payment confirmation is received.

It is your responsibility to ensure that all funds deposited into your gfl2 account come from a legitimate source and belong to you. gfl2 does not accept deposits from third-party accounts. Any attempt to deposit funds from an illegitimate or suspicious source will result in account suspension and further investigation.

Gfl2 members may withdraw funds from their accounts subject to the following conditions, all of which must be fully met:

• The minimum withdrawal amount is RM30 per request.
• All bonus-related wagering requirements must be fully met before a withdrawal is permitted.
• Identity verification (KYC) may be required for your first withdrawal or for withdrawals exceeding a certain amount.
• Withdrawals will only be processed to a Malaysian bank account or eWallet registered in the same name as your gfl2 account.

Gfl2 endeavours to process all valid withdrawal requests within 15 to 60 minutes for most payment methods. In exceptional cases requiring additional verification, processing may take up to 24 hours. Withdrawals via FPX to major bank accounts such as Maybank and CIMB are typically completed within 30 minutes on business days.

Gfl2 reserves the right to withhold or delay withdrawal processing where there is suspicious activity, incomplete verification, or any circumstance requiring further investigation to protect the security of your account.

Gfl2 offers a range of bonuses and promotions for both new and existing members, including a first deposit bonus of up to RM888, weekly reload bonuses, daily cashback, and periodic special offers. All gfl2 bonuses and promotions are subject to the specific terms and conditions stated in each offer, as well as the following general conditions:

• Each bonus may only be claimed by members who meet the specified eligibility criteria.
• Wagering requirement must be met in full before any bonus funds or winnings derived from bonus funds can be withdrawn. Wagering requirement rates vary by bonus type – please refer to the specific terms of each promotion.
• Bonuses cannot be used in conjunction with other offers or promotions unless explicitly stated.
• Gfl2 reserves the right to modify, suspend, or terminate any bonus or promotion at any time without prior notice.
• Any attempt to abuse the gfl2 bonus system — including but not limited to opening multiple accounts, arbitrage betting, or other tactics deemed fraudulent — will result in bonus cancellation and account closure.

The gfl2 platform offers more than 1,000 games from leading international providers, including video slots, live casino, fishing games, virtual sports and e-sports. Each game category has its own specific rules, available within the game interface itself. The following general terms apply to all games on gfl2:

• All games on gfl2 use Random Number Generator (RNG) independently verified by international auditing bodies to ensure complete fairness.
• In the event of a technical disruption during a game session, gfl2 will resolve the situation based on valid server records. Results recorded on gfl2's servers are final in all technical disputes.
• Confirmed and settled bets cannot be cancelled or altered.
• Gfl2 reserves the right to void any bets or rounds affected by technical errors or exceptional circumstances – in such cases, the wagering amount will be returned to the member's account.
• Players must ensure a stable internet connection while playing. gfl2is not responsible for any losses resulting from connection disruptions on the player's end.

For video slots such as Dragon Dance, Aztec Bonanza, Dawn of Egypt, Money Cart, Fishin Bonanza, and Jammin Jars, the certified RTP (Return to Player) for each game is available in their respective game information sections. For fishing games such as Royal Fishing, an RTP of 97.00% has been certified by an independent auditing body.

Gfl2 is deeply committed to responsible gaming practices. We believe that good entertainment must always remain within healthy boundaries. To that end, gfl2 provides a range of tools and resources to help members maintain control over their gambling activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending on gfl2.
• Loss Limit: Set a maximum loss amount you are comfortable with over a given period to prevent excessive losses.
• Session Time Limit: Set a time limit for each playing session on gfl2 and receive alerts when that limit is approaching.
• Self-Break: Choose to temporarily pause your gfl2 account – for 24 hours, 7 days, 30 days, or a custom duration of your choice.
• Self-Exclusion: The option to fully self-exclude from the gfl2 platform for an extended period if needed.

If you or someone you know is experiencing gambling-related issues, please seek help immediately. Please refer to our Responsible Gaming for more information on support resources available in Malaysia.

The following actions and behaviours are strictly prohibited on the gfl2 platform. Any violation of these prohibitions will result in immediate disciplinary action, including account closure and confiscation of funds:

• Registering more than one gfl2 account under the same or different names.
• Providing false or misleading information during registration or the identity verification process.
• Using automated software, bots, scripts, or any other technology to exploit the gfl2 system.
• Engaging in arbitrage betting or any technique intended to exploit gfl2 bonus offers unfairly.
• Colluding with other players to manipulate game outcomes, particularly in multiplayer games such as Royal Fishing.
• Using funds derived from illegal activities or attempting to conduct money laundering through the gfl2 platform.
• Lending, selling, or transferring your gfl2 account to another individual under any circumstances.
• Threatening, harassing, or using abusive language toward gfl2 customer support staff.

Gfl2 members may close their account at any time by contacting our customer support team. Prior to closure, please ensure that all withdrawal conditions have been met and that no withdrawals are currently pending. Any remaining funds in the account will be returned subject to successful identity verification.

Gfl2 reserves the right to suspend or close any account without prior notice under the following circumstances:

• Violation of any gfl2 Terms and Conditions set out in this document.
• Confirmation that a member provided false information during or after registration.
• Suspected or confirmed fraudulent activity, money laundering, or any other illegal conduct.
• Requests from relevant authorities or regulatory bodies.
• Circumstances where gfl2 believes that closing an account is necessary to protect the integrity of the platform or the safety of other members.

In the event of account closure due to a breach of terms, gfl2 reserves the right to forfeit all funds remaining in the account without any compensation to the member concerned.

Gfl2 provides an online entertainment platform for recreational and leisure purposes. While we strive to ensure the platform operates without disruption at all times, gfl2 cannot guarantee that our services will always be available or free from technical errors.

Gfl2 shall not be held liable for:

• Losses or damages arising from service disruptions, technical issues, or circumstances beyond our control (force majeure).
• Loss of profits, data or opportunities resulting from temporary disruptions to the gfl2 platform.
• Any act or omission by third-party service providers used by gfl2.
• Losses resulting from your failure to keep your gfl2 account login credentials secure.

Gambling carries real financial risk. You acknowledge that you are playing on gfl2 by your own choice and at your own risk. gfl2 encourages all members to play responsibly and to only wager amounts you can afford to lose.

Gfl2 reserves the right to amend, modify, or update these Terms and Conditions at any time at our sole discretion. Members will be notified of any material changes via an in-platform notification or an email to their registered address. The latest update date is always displayed at the top of this document.

Your continued use of the gfl2 platform after the effective date of any amendment constitutes your full acceptance of the revised terms. It is your responsibility to review this document on a regular basis.

If you have any questions, concerns or complaints regarding gfl2's Terms & Conditions, please reach out to our customer support team, available to assist you 24 hours a day, 7 days a week:

These Terms and Conditions are governed by applicable laws, and any disputes shall be resolved through arbitration or appropriate legal channels in accordance with the relevant jurisdiction.